This Privacy Policy explains how KinoViz collects, uses, shares, and protects information when you use our website, app, animation editor, AI features, collaboration tools, subscriptions, and related services.
By using KinoViz, you acknowledge this policy. If you do not want your information processed as described here, do not use the service.
We collect information you provide when creating or managing an account, such as name, email address, avatar, authentication details, security settings, team membership, and support communications.
We process projects, scenes, layers, assets, uploaded files, generated media, comments, templates, exports, design briefs, prompts, reference images, and project metadata so the product can save, render, collaborate, generate, and export your work.
AI features are currently paused. The following applies if and when they are offered.
When you use AI features, we may process prompts, project context, source images, generated results, task IDs, model/provider metadata, credit usage, failure details, and safety or abuse signals.
Payment information may be processed by third-party payment providers. KinoViz may receive transaction identifiers, order status, subscription status, invoice data, plan details, currency, amount, refund status, and limited billing metadata. We do not intentionally store full payment card numbers.
We may collect feature usage, IP address, browser type, device information, operating system, referrer, locale, time zone, pages viewed, diagnostic logs, security events, and performance data.
We use cookies and similar technologies for authentication, security, preferences, analytics, product functionality, and fraud prevention. You can control cookies through your browser, but disabling them may break account or editor functionality.
We use information to:
Some AI features depend on third-party model providers. When you use those features, prompts, source materials, reference images, project context, or generated outputs may be sent to providers only as needed to complete the requested task, troubleshoot failures, enforce safety rules, or provide the service.
Do not submit sensitive personal information, confidential business data, regulated data, or content you do not have the right to process through AI features.
We do not sell personal information. We may share information with:
Service providers may process information only as needed to provide services to KinoViz or as otherwise permitted by law.
We retain information for as long as needed to provide the service, maintain security, resolve disputes, comply with legal obligations, prevent fraud, and enforce agreements.
Some project data, exports, logs, payment records, backups, and audit records may remain for a limited period after deletion or account closure. We may delete inactive, unsupported, illegal, abusive, or corrupted content as permitted by our policies and applicable law.
We use technical and organizational measures designed to protect information, including access controls, authentication protections, encrypted transport, storage controls, monitoring, and abuse prevention. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
KinoViz and its providers may process information in the United States and other jurisdictions. By using the service, you understand that information may be transferred to and processed in countries with different data protection laws than your country.
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right not to be discriminated against for exercising privacy rights.
You can manage some information in your account settings. For other requests, contact us at support@kinoviz.com. We may need to verify your identity before fulfilling a request.
If you request deletion, some information may be retained where necessary for security, fraud prevention, legal, tax, accounting, dispute resolution, or backup purposes.
If the California Consumer Privacy Act or similar laws apply to your use of KinoViz, this policy describes the categories of personal information we collect, the purposes of processing, the categories of third parties with whom information may be shared, and your rights to know, delete, correct, opt out where applicable, and not be discriminated against for exercising privacy rights.
KinoViz does not sell personal information as we understand that term. If we introduce targeted advertising, data sale, or data sharing that requires an opt-out right, we will update this policy and provide the required controls.
KinoViz is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
For privacy questions or requests, contact support@kinoviz.com.
